You purchased Siebel with a goal of having a 360-degree view of your customers. Despite the power that Siebel provides, dirty data hampers operations and duplicate records prevent you from achieving a 360-degree view.
The DQ*Plus Siebel Connector eliminates integration work, saving your business time and money.
- DQ*Plus reads the Siebel repository
- Is automatically aware of every Business Object and Business Component
- Is automatically aware of all customizations made to your Siebel application
- Understands and automatically navigates the relationships between these objects
DQ*Plus allows you to define business rules using combinations of Business Objects, Business Components and fields.
DQ*Plus Interactive for Siebel
DQ*Plus Interactive provides features that are embedded in the Siebel user interface. As users search for or enter data, DQ*Plus interacts with the user to prevent the entry of inaccurate data and duplicate records.
- Smart Search – finds customer records where application queries do not by using combinations of search techniques and rules, preventing the entry of duplicate records
- Address Wizard – Automatically fills in address data, significantly reducing keystrokes and making it virtually impossible to enter a bad address
Finding records that would have otherwise not been found and finding them quickly, combined with fewer keystrokes for entering data results in significant time savings. Call centers reduce costs by reducing their average call handling time. Adoption rates increase as previously reluctant users find Siebel easier and more powerful to use.
To learn how DQ*Plus can quickly improve the return on your Siebel investment call (925) 913-4593 or email us.