 You purchased Siebel with a goal of having a 360-degree view of your customers and a plan to reap the benefits that this enables: increased sales and customer satisfaction, reduced operational costs. Despite the power that Siebel provides, dirty data hampers operations and duplicate records prevent you from achieving a 360-degree view.
DQ*Plus was originally built for Siebel. Every feature and function was designed to address a need in Siebel.
Application Aware Siebel Connector - DQ*Plus reads the Siebel repository, is automatically aware of every Business Object and Business Component, and is automatically aware of all customizations you have made to your Siebel application. DQ*Plus understands the relationships between these objects and automatically navigates these relationships. DQ*Plus allows you to define business rules using any combination of Business Objects and Components and any combination of fields.
The Application Aware Siebel Connector eliminates integration work and enables logic that is more powerful by providing easy access to all Siebel data.
DQ*Plus Interactive for Siebel - DQ*Plus Interactive provides features that are embedded in the Siebel user interface. As users search for or enter data, DQ*Plus interacts with the user to prevent the entry of inaccurate data and duplicate records.
 Smart Search – finds customer records where application queries do not and
makes finding customer records easy by using combinations of search
techniques and rules.
Address Wizard - Automatically fills in address data, significantly reducing
keystrokes and making it virtually impossible to enter a bad address
Finding records that would have otherwise not been found and finding them quickly, combined with fewer keystrokes for entering data results in significant time savings. Call centers reduce costs by reducing their average call handling time. Siebel adoption rates increase as previously reluctant users find Siebel easier and more powerful to use.
To learn how DQ*Plus can quickly improve the return on your Siebel investment call (650) 638-7854 or send email.
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